How much does it cost to print a shirt?
There are many variables that influence the pricing, so each order is priced individually. The cost depends on factors such as the quantity, the number of colors in the design, the number of print locations, and the type/brand of the garment. To receive an accurate quote, please email us your design, the brand/type of garment, the quantity needed, and your shipping zip code (if delivery is required). We will respond as quickly as possible.
What’s your turn-around time?
Typically, the completion time for orders ranges from 2 to 4 weeks. This timeframe can vary depending on factors such as the current production queue, the complexity of your project, and the number of orders we are processing at any given time. For example, more intricate designs, larger quantities, or multiple print locations may take additional time to complete. However, if our workload is lighter than usual, we may be able to prioritize and expedite your order, completing it in a shorter period. We always strive to meet your deadlines, and if timing is critical, we encourage you to communicate your requirements with us early so we can accommodate your needs whenever possible.
Can I stop in for a meeting?
Yes, we do require appointments in advance, as we do not accommodate walk-in services. Please call or email us to schedule a convenient time for your appointment.
Can I supply my own garments to be printed on?
Yes, you can, but we strongly advise against it due to potential risks. If the garments are defective or damaged, we cannot be held responsible. In the event of a misprint, we will only refund the cost of the print. We recommend providing extra garments for your order, especially if a specific quantity is required, to account for potential damage during production. Please note, a handling fee will be added for all orders with customer-supplied garments.
When can I pick up my order?
Once your order is complete, we will notify you through phone, text, or email, whichever method you prefer, to let you know it’s ready for pickup. Our studio hours can vary from week to week, so to ensure we can accommodate you at a convenient time, we kindly ask that you schedule your pickup in advance. Our standard pickup window is Monday through Friday, from 10 AM to 4 PM. By coordinating a specific time with us, we can make sure someone is available to assist you, and your order will be ready and waiting for a smooth, efficient pickup experience.
Can you custom mix a specific Pantone color for my job?
We match all of our colors to the Pantone Coated Book. If you would like a digital match, we can try to match it, but please note that colors may appear differently on monitors. We cannot be held responsible for colors that may appear “off.” We recommend using a physical Pantone book to choose your color, but we can also match to a physical sample if provided.
What brand of garments can you order?
We have access to a wide range of blank distributors. If you have a specific brand in mind, let us know, and we’ll check if we can order it for you.
How much will it cost to ship shirts to me?
Shipping costs depend on the quantity of shirts (weight) and your zip code (the distance they need to travel). We generally ship via UPS or FedEx Ground, unless specified otherwise. Most orders include shipping insurance. For a shipping cost quote, please email us your zip code and the quantity of garments you wish to order.
What are screen set-up fees?
Screen setup fees are necessary to cover the labor and materials involved in preparing for the printing process. For each color in your design and each print location, a screen and a film positive must be created. This process begins with color separations, where the artwork is broken down into individual color layers. A film positive is then produced for each color, which is used to expose the screen with the design. Once the screens are prepared, the colors are carefully registered to ensure accurate alignment during printing. The setup fee also covers the time and resources involved in cleaning the screens, preparing the inks, and setting up the equipment. Additionally, this cost accounts for any other materials or preparation steps needed to get the printing process underway, ensuring that each print is executed with precision and consistency.
What is spoilage?
While rare, mistakes can occur in the printing process, or a garment may not pass quality control due to manufacturing defects (e.g., holes, stains, or crooked prints). The screen printing industry typically experiences a 3% spoilage rate. If you need an exact number of shirts per size, we recommend ordering extras to account for potential spoilage.
What payment methods do you accept?
Credit Card
Paypal
Bank Transfer
Cash (on location only)
DO you have cash discounts?
Yes, we offer 3% off of your order if you pay with cash, check. Please inquire when placing your order.
Can I mix or match sizes and quantities?
You can mix shirt colors if the ink colors work with all shirt colors. However, mixing white shirts with dark shirts may incur additional ink change charges. We charge $10.00 per ink color change when switching between shirt colors during production (if feasible).
When is payment due?
Full payment is required in advance before production begins. We do not accept partial deposits for services rendered.
What is the minimum order quantity?
Our minimum order is 24 pieces, billed at our starting print rate. Smaller quantities (less than 24) can be produced using digital printing methods. Larger orders (typically over 48 units) may qualify for price breaks.
What type of file format should I send my art?
To ensure the best print quality and faster turnaround, please provide artwork in one of the accepted file formats. The quality of your artwork directly impacts the quality of the final print.
Accepted File Formats for Artwork:
Vector Art (preferred)
Adobe Illustrator files (.ai)
Vector-based .pdf or .eps files
Fonts must be outlined
Vector files are ideal for printing as they allow scaling without losing quality. If your artwork was created by a designer, check if vector files are available.
Raster Art (acceptable)
Adobe Photoshop files (.psd)
Common image formats (.jpeg, .tiff, .png)
Must be at least print size
Resolution must be 300 DPI
Fonts must be rasterized
The size and resolution of raster files are crucial for a high-quality print. If you're unsure about file dimensions, it's better to create them larger than needed. Low-quality raster files will result in low-quality prints. We recommend using our templates to ensure your artwork is correctly sized.
What if something is incorrect with my order?
If we made a mistake or something is incorrect with your order, we will do everything in our power to resolve the issue. Claims must be submitted within 72 hours of delivery. All garments must be returned to issue a pre-print unless otherwise specified. Please email us to submit your claim.